“The Voluntas program is a trial service which focuses on helping volunteers (those who willingly give their time for the common good and without financial gain) and volunteer managers to have constructive conversations. This help is provided by accredited mediators free of charge to the volunteer or organisation.
“The Centre for Volunteering and other organisations have told us that volunteers and volunteer managers often don’t know where to get help if they are experiencing ongoing conflict in their organisation. Plus volunteers and NFPs generally have little or no budget for professional mediation services.
“The service is confidential.
“Our aim is to create an organisation through which mediation professionals offer their expertise for free to the volunteering sector. For mediators – it provides more opportunities for them to be mentored and supported whilst practising and developing their mediation skills.
“The trial service is expected to run for six months – from February to August 2016. The aim is to identify whether there is a need for this type of service and any common themes or issues that cause conflict for volunteers and volunteer organisations.”