Palliative Care NSW Volunteer Support Services Programme
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How culturally inclusive is YOUR service?

New South Wales is a very multicultural place. According to data collected by the Australian Bureau of Statistics in the 2016 census almost a third of residents were born overseas and 54.6% of residents had either one or both parents born overseas.

Here we speak 275 different languages and practice 144 different religions. We are also the state with the most indigenous residents, spread over 5 regional ‘language and culture nests’.

With just so much cultural and linguistic diversity to consider it may be a challenge for palliative care volunteer services to ensure they foster a culturally inclusive service delivery model.

Over September and October the Multicultural Communities Council Of Illawarra are running a number of online events to help with just this problem.

October 7 – Culturally Inclusive Service Delivery

This training is designed for any individual who is interested in learning about culturally inclusive service delivery. It will assist participants to:

  • develop strategies to enhance cultural competence and gain insights into the diverse needs of people from culturally and linguistically diverse (CALD) backgrounds
  • better understand the importance of diversity and inclusion in the workplace

September 2 – Culture and Dementia

It is predicted that by 2058, if there is no cure, 1 million people will be living with dementia and a large proportion of those will be from culturally and linguistically diverse (CALD) backgrounds. Understanding the cultural needs of people living with dementia should be understood by all service providers so the best care can be provided to all those who are in need of care and support.

September 16 – Culture, Health and Wellbeing

Elderly people from CALD backgrounds are identified as being especially vulnerable with specific health and wellbeing needs. This has important implications for aged care service delivery and in particular, delivering culturally appropriate services. If you would like to learn more about the links between culture, health and wellbeing, how to increase client satisfaction and nutritional status, improve community cohesion and engagement, and overall enjoyment of meals by clients, this training is for you.


To reserve your place, find out more, or see what else MCCI have on offer please click here.

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