News

The NSW Department of Communities and Justice Volunteering team is conducting a short survey on what volunteer management software programs or applications are used by volunteer involving organisations in NSW and your reasons for using or not using them.

The NSW Volunteering Strategy 2020-2030 contains a commitment to increase participation, build sector capacity, boost knowledge of the sector, and enhance volunteer recognition. In 2023, the NSW Volunteering Taskforce made recommendations relating to the need to build sector capacity and the use of volunteer management software.

In the 2025 NSW State of Volunteering Report, the percentage of paid volunteer managers that use volunteer management software is 28.6%, versus 14.5% of unpaid volunteer managers. The findings of this short survey will help to inform next steps.

Please click here to complete the short survey. The form will be open until 5pm on Friday 30 January 2026. If you have any questions please email volunteering@dcj.nsw.gov.au.