News

Job Description:

• Role title: Biography Service Manager
• Role type: Permanent Part-time (16hrs/ week)
• Role grade:  Health Services Manager Level 1
• Department and location: Sacred Heart Health Service – Palliative Care, St Vincent’s Hospital, Darlinghurst
• Salary: $87,813.00 – $116,824.00 (pro-rata) + super + salary packaging

About the role

• Lead and grow a meaningful Biography Service, including recruiting, training and supporting a dedicated team of volunteers.
• Partner closely with palliative care teams to coordinate patient referrals and thoughtfully match volunteers, ensuring a compassionate and seamless service.
• Oversee the quality and progress of patient biographies, ensuring accurate documentation and a high standard of delivery.
• Manage service operations including databases, reporting, monthly meetings, newsletters and stakeholder engagement.
• Drive service development and continuous improvement, collaborating with state and national networks to enhance impact and reach.

About you

• Proven experience recruiting, training and supporting volunteers, with a strong understanding of how to effectively match volunteers to client needs.
• Confident working in a collaborative, interdisciplinary environment, building strong relationships with clinical teams and stakeholders.
• Demonstrated experience in palliative care and/or supporting individuals experiencing grief and loss, with a compassionate and sensitive approach.
• Highly organised with excellent communication and interpersonal skills, able to manage multiple priorities and maintain quality outcomes.
• Strong IT proficiency (Outlook, Word, Microsoft Teams & Excel), along with a current NSW driver’s licence to support service delivery
  .

How to apply

The closing date for applications is 27 April 2026

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.

Respectfully, this role is not open to recruitment agencies.

For more information and to apply click HERE