Palliative Care NSW Volunteer Support Services Programme

Volunteer Management Guidance Manual

This manual will be of particular interest to new managers, or for people contemplating setting-up a new palliative care volunteer service.

It will also be of interest to existing managers, as well as to anyone with an interest in the management of palliative care volunteer services.


When ready to train palliative care volunteers:

The newly updated ‘Guidance Manual for Palliative Care Volunteer Training‘ (PCNSW 2019) is a companion to Palliare: A Handbook for Palliative Care Volunteers in NSW 2nd ed. (PCNSW 2018).  It provides guidance for trainers and presenters delivering instruction to palliative care volunteers.

Contents include:
Chapter 1 About palliative care
Chapter 2 Volunteer practice and boundariesis Vo
Chapter 3 Communication skills
Chapter 4 Spirituality and cultural identity
Chapter 5 About grief and bereavement
Chapter 6 Inpatient and residential settings
Chapter 7 Community/Home visiting
Chapter 8 Young people receiving palliative care
Chapter 9 Supportive care and End of Life
Chapter 10 Self-care and reflective practice
End notes and references

The pdf is available for you to download and/or print.