Palliative Care NSW Volunteer Support Services Programme

Snowy Monaro Palliative Care Volunteering


 Snowy Monaro Palliative Care Volunteering provides a FREE volunteer support service to people living with a life limiting illness as well as their families and carers. Their specially trained volunteers can provide support by phone or video calls or by visiting people at their home. Home can include a Residential Aged Care Facility.

 Snowy Monaro Palliative Care Volunteering provides a FREE volunteer support service to people living with a life limiting illness as well as their families and carers. Their specially trained volunteers can provide support by phone or video calls or by visiting people at their home. Home can include a Residential Aged Care Facility.

What is palliative care?

Palliative Care is specialised health care for people whose illness is not curable.  It aims to maximise quality of life and minimise pain and other symptoms. It is an approach which considers the needs of the ‘whole’ person, including their physical, psychological, social, and spiritual needs. It also includes the support of carers and families.

Why do we need Palliative Care Volunteers?

Palliative Care Volunteers are specially trained and have chosen to care for their local community. Many volunteers have been through this situation and are able to offer practical and emotional support to others. They are an important part of the team of people caring for someone with a life limiting illness, their family, and carers. Volunteers can help by:

  • offering companionship
  • providing respite & support for carers
  • running errands such as paying bills or exchanging library books
  • reading or writing letters
  • assisting with recreation and hobbies
  • providing help with minor practical tasks in the home
  • providing occasional transport
  • short outings
  • providing information and resources
  • providing bereavement support

Who organises the volunteer service?

The local specialist palliative care nurses or doctor usually refers people to the volunteer service.

When do people use the volunteer service?

People can use the volunteer service once they have been referred and there is no time limit. It is not just for the last weeks of life.

Would you make a good volunteer?

Palliative care volunteers take care of people who are at a vulnerable point in their life. Volunteers are:

  • trusted and confidential
  • be willing to listen, observe and learn
  • understanding and non-judgemental
  • emotionally mature and resilient
  • empathetic and committed
  • responsive to client needs
  • able to understand and accept the values, beliefs, and decisions of others even when they differ from one’s own.

The palliative care volunteer role is not a medical role. It can be emotional and challenging. Services are careful to select people who will be most suited to being with people whose illness is not curable, along with carers and families. Specialised training, identity and security checks are all part of the induction process. People of all ages (over 18) and cultural backgrounds are encouraged to apply to be a palliative care volunteer for their community.

Snowy Monaro Palliative Care Volunteering

is one of the many services and programs offered by the Snowy Monaro Regional Council. For more information on how to volunteer or how to receive this service please contact the Volunteer Coordinator.